My stay at Rox Hotel Istanbul was a mix of positives and negatives. The hotel's cleanliness was impressive. I felt welcomed by the friendly staff throughout my visit. However, the dining experience left much to be desired, particularly the breakfast options and room service. Additionally, the hotel's location near a busy motorway made it hard to get a good night's sleep.
Rooms
6.0
I found my room to be clean and comfortable, though the amenities could use some updating.
Service
6.0
The staff were friendly and attentive, yet I felt they could improve their communication skills, as I had several misunderstandings.
Location
5.0
The hotel's location right next to a busy dual carriageway was distracting, and it was not as close to the airport as I had expected.
Dining
5.0
The breakfast buffet was enjoyable, but I was disappointed by the limited dinner options and the cold meal I received from room service.
Facilities
5.0
While the hotel had necessary facilities, the gym was hard to find and not well maintained, which was a letdown.
Alexander
United Kingdom,
January
2025
6.2/10
My stay at Rox Hotel was a mixed bag. While I appreciated the friendly staff and the beautiful room with a great view, the dining experience left much to be desired, particularly the breakfast options. Additionally, the hotel’s location next to a busy motorway led to quite a bit of noise, impacting my sleep.
Rooms
8.0
My room was spacious and well-designed, providing a comfortable stay (the view was lovely!).
Service
9.0
The staff were exceptionally friendly and attentive, which enhanced my experience (liked how they helped with every request!).
Location
5.0
Conveniently located near the airport, but the noise from the busy dual carriageway was quite disruptive (and made it hard to sleep).
Dining
5.0
The breakfast options were disappointing; I ended up going elsewhere after a couple of days (the coffee was pretty bad!).
Facilities
5.0
The hotel offered basic facilities, but some items like the ironing board were old and rusty, which needs improvement.
Owen
United Kingdom,
January
2025
6.8/10
During my stay at Rox Hotel in Istanbul, I was impressed by the cleanliness of the room and the really good friendliness of the staff 😊. However, the dining options were lacking; while the breakfast buffet was good, I encountered issues with the dinner menu that didn't live up to expectations. Overall, it was a pleasant experience with room for improvement in dining.
Rooms
8.0
The room I stayed in was clean and spacious, featuring soft bedding that ensured a comfortable sleep. The bathroom was impressive, showcasing a generously sized shower. However, I faced some minor inconveniences like the need to request batteries for the TV and air conditioning.
Service
9.0
The staff were incredibly attentive and went out of their way to ensure I was looked after, which made my stay more enjoyable. However, I felt they could improve by being more proactive in providing information without being prompted.
Location
8.0
Rox Hotel's location near Ataturk Airport was very convenient for my travels. Despite being close to a busy motorway, my room was surprisingly quiet, allowing for restful nights.
Dining
6.0
The breakfast buffet offered a nice variety and was one of the highlights of my stay. However, my experience with dinner was disappointing, as the menu did not match what was served, and the limited offerings fell short of expectations.
Facilities
5.0
The hotel had well-maintained facilities, but the gym's location was difficult to find and appeared neglected. I also found that the ironing board and iron provided were rusty and not functional.
Jackson
United Kingdom,
December
2024
6.4/10
I found the breakfast buffet to be quite impressive, showcasing both good food and meticulous presentation. However, my experience was marred by the underwhelming dinner service and the difficulty accessing the gym area. While the staff were friendly, they seemed a bit uninformed and could benefit from better training in customer care.
Rooms
6.0
My room was clean and comfortable with all the necessary facilities. However, I found the bed a bit firm for my liking, which affected my sleep quality.
Service
5.0
The check-in process was fast, but I encountered some confusion when I asked about the dining options. Some staff didn't seem to fully understand my requests, making for a frustrating experience.
Location
6.0
The hotel is conveniently located near the airport, but it's right next to a busy motorway, which made it hard for me to get a good night’s sleep.
Dining
5.0
While the breakfast offered a decent variety, the dinner options were disappointing. I struggled with the accuracy of the menu and ended up with a cold meal after ordering room service.
Facilities
5.0
The gym was hard to find and not well-maintained. I think they should look into improving access to these facilities to enhance the guest experience.
Jack
United Kingdom,
November
2024
5.8/10
I had a mixed experience at Rox Hotel. While my room was clean and comfortable, the dining options left much to be desired. The breakfast buffet was enjoyable, but the dinner service did not match the menu images. The staff were friendly, yet sometimes it felt like I had to seek assistance rather than receiving proactive service.
Rooms
8.0
The room was spacious and kept immaculately clean, making my stay quite comfortable. The large bed really enhanced my sleep quality.
Service
6.0
The staff were friendly and accommodating, but I felt they could improve on being more proactive in offering assistance. While my requests were met, I often had to initiate the conversation.
Location
7.0
The hotel is conveniently located near the airport, making it ideal for short stays. However, the area is quite busy, which might not suit everyone looking for tranquility.
Dining
5.0
The breakfast buffet was definitely a highlight with great variety and presentation. Unfortunately, the dinner menu did not offer what was promised and the quality fell short.
Facilities
6.0
While the hotel had facilities like a gym, it was tucked away and didn't seem inviting. I would recommend focusing on outdoor activities instead. Internet connectivity was efficient, which was a plus.
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